Privacy policy
Effective Date: February 16, 2026
Business Name: Omni Garage Limited
New Zealand Business Number (NZBN): 9429051866786
Website: https://omnigarage.co.nz
Omni Garage Limited (“Omni Garage”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you submit your details through our website, advertising campaigns (including Meta/Facebook lead forms), or communicate with us directly.
1. What Information We Collect
When you complete a lead form or contact us, we may collect the following personal information:
• Name
• Phone number
• Email address
• Information about your vehicle or service requirements
• Any additional details you choose to provide
We only collect information that is necessary to understand your needs and provide our services.
2. Why We Collect Your Information
We collect your personal information for the following purposes:
• To contact you by phone to discuss your detailing requirements
• To communicate with you via email as a secondary contact method
• To prepare and send quotes for requested services
• To maintain a customer database for quoting, booking, and service history
• To improve our services and customer experience
We will not collect information that is not reasonably required for these purposes.
3. How Your Information Is Collected
Your information may be collected when you:
• Submit a lead form through Meta/Facebook advertisements
• Fill out a form on our website
• Contact us by phone, email, or social media
• Request a quote
4. How We Store and Protect Your Information
We take reasonable steps to protect your personal information from loss, unauthorised access, disclosure, or misuse.
Your information is stored securely within our business systems and is only accessible to authorised personnel.
5. Sharing Your Information
Omni Garage does not sell, rent, or trade your personal information.
We may share your information with trusted service providers who help us operate our business (for example, quoting systems, CRM platforms, or email providers). These providers are required to safeguard your information.
Information may also be disclosed where required by law.
6. Marketing Communications
From time to time, we may send you information about services or products that we believe may suit your needs. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
We will not send marketing communications unless there is a reasonable expectation that they are relevant to your enquiry or relationship with Omni Garage.
7. Accessing or Correcting Your Information
You have the right to request access to the personal information we hold about you and to ask for corrections if you believe it is inaccurate.
To do so, please contact us using the details below.
8. How Long We Keep Your Information
We retain personal information only for as long as it is needed for business or legal purposes, including customer records and quoting history.
When information is no longer required, we will take reasonable steps to securely delete it.
9. Cookies and Website Data
Our website may use cookies or analytics tools to improve user experience and understand website traffic. These tools do not identify you personally unless you choose to provide your information.
10. Contact Us
Omni Garage Limited
Email: info@omnigarage.co.nz
Website: https://omnigarage.co.nz
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
